Frequently Asked Questions
Is it necessary to relocate all belongings during the restoration process?
In most scenarios, you don’t need to remove all your belongings. At Paul Davis Restoration of Central DFW, our team carefully assesses the affected areas to determine whether moving certain items is necessary. If items must be packed out to protect them or facilitate repairs, we’ll let you know in advance and help coordinate the process.
Is it safe to walk through my home while it’s drying?
It’s recommended to keep foot traffic to a minimum in any wet or drying areas. This reduces the risk of accidents and speeds up the drying process. If you must walk through, please wear proper footwear. Our technicians at Paul Davis Restoration of Central DFW will guide you on the safest way to navigate your home.
If ceilings are damp, what steps are taken?
Our certified professionals evaluate moisture levels and determine how far water has traveled. In some cases, we may need to open sections of the ceiling to increase airflow or remove wet insulation. By thoroughly drying these areas, we reduce the risk of mold growth and structural damage. We’ll keep you informed throughout each step.
How is sewage contamination treated?
Sewage issues can pose severe health hazards, which is why our team at Paul Davis Restoration of Central DFW follows strict safety protocols. We use commercial-grade disinfectants to sanitize hard surfaces thoroughly. However, porous materials like drywall or carpet that absorb contaminated water may need removal and disposal.
What are the potential effects of water flooding my property and what is the typical response?
–Drywall & Paint: Water can cause peeling or bubbling of paint, and it may seep behind walls into insulation.
–Wood Damage: Over time, water weakens wood, leading to warping or rot.
–Flooring: Carpets and hardwood floors can be ruined if not treated quickly.
–Electronics & Safety: Moisture can harm electrical systems and devices, creating potential hazards.
At Paul Davis Restoration of Central DFW, we respond swiftly to minimize damage, extract water, and thoroughly dry all surfaces to protect your home or business.
What is the typical duration for drying a property?
Every situation is different, but a typical drying timeline is around 2–5 days, depending on the severity of the water damage. Factors like how long the water sat and the types of materials involved can influence this timeframe. Paul Davis Restoration of Central DFW monitors moisture levels daily to ensure an efficient drying process.
Which services does Paul Davis Restoration of Central DFW offer?
We specialize in Water Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation, Storm Damage Restoration, Contents Cleaning & Storage, Reconstruction Services, Property Improvement, Kitchen Remodeling, Bathroom Remodeling, Biohazard/Trauma Cleanup, Commercial/Industrial Restoration, Residential Restoration, among other restoration and cleanup services. With our combination of technical expertise and rapid response, we aim to restore properties to their pre-loss condition as quickly as possible.
Do you handle insurance claims for clients?
We manage claims from all major carriers, use industry-standard estimating (Xactimate), and offer direct billing to reduce customer stress. As a preferred vendor participating in multiple direct repair programs with top national insurers, we’re vetted for quality, compliance, certifications, and professionalism—helping claims move faster with fewer surprises. We’ll keep you informed every step of the way, so you don’t have to manage complex paperwork on your own.
Are you licensed, insured, and bonded?
Yes. Paul Davis Restoration of Central DFW holds all required licenses, carries full insurance, and our technicians receive ongoing training and certifications. This ensures your property is in skilled, trustworthy hands.
How quickly can you respond to an emergency?
We have a 24/7 emergency response team that typically arrives on-site within 60–90 minutes. Thanks to our central DFW location, we can reach most areas in 35–45 minutes. Rapid response is key to preventing secondary damage such as mold growth or structural deterioration.
How do you assess the extent of the damage?
We use cutting-edge tools—like infrared cameras and moisture meters—to detect hidden water pockets or structural compromise. This helps us create a targeted plan for cleanup, drying, and restoration.
What do you do to prevent mold growth after water damage?
Effective mold prevention relies on fast, thorough drying. We use high-capacity dehumidifiers, industrial-grade air movers, and anti-microbial treatments on vulnerable surfaces. This process helps ensure mold can’t take root in your home.
Do you offer any service guarantees?
We offer a minimum 1-year guarantee on workmanship, and longer guarantees depending on your insurance carrier. We stand by our work and want our customers to have total peace of mind during and after the restoration process.
Are your cleaning products and methods eco-friendly?
We strive to use environmentally conscious cleaners whenever possible, balancing strong remediation power with safety for people, pets, and the planet. At Paul Davis Restoration of Central DFW, we’re dedicated to responsible restoration.
What safety measures does Paul Davis Restoration of Central DFW take on-site?
Our technicians follow guidelines set by the IICRC and OSHA, wearing PPE and using containment strategies to keep unaffected areas protected. Safety for both our crew and your family is our top priority.
Can you remove tough odors like smoke or mildew?
Yes. We have specialized equipment, such as ozone machines and hydroxyl generators, to neutralize persistent odors at their source. Our process not only masks odors but fully eliminates them.
Do you provide post-restoration cleanup services?
Absolutely. After the primary restoration work is done, we can perform a thorough cleanup, including deodorizing and sanitizing, so your property is move-in ready.
Can I stay in my home during the restoration?
It depends on the extent of the damage and the type of repairs needed. In some cases, it’s safe to remain at home; in others, relocating temporarily may be best. We’ll advise you based on your unique situation.
How long does the entire restoration process usually take?
Timelines can range from a few days for minor water damage to several weeks for major fire or mold projects. Paul Davis Restoration of Central DFW provides a detailed plan and timeline upfront, keeping you updated as work progresses.
What should I do if I have a water or fire emergency?
First, ensure everyone is safe and contact emergency services if needed. Then call Paul Davis Restoration of Central DFW at +1 469-909-7055. The sooner we start remediation, the higher our chances of preventing additional damage.
What types of properties does Paul Davis Restoration of Central DFW serve?
We handle residential and commercial properties of all sizes—everything from single-family homes to large industrial complexes in Arlington, TX, Grand Prairie, TX, DeSoto, TX, and surrounding areas.
How expensive is it to treat mold in a home?
Costs vary depending on the severity of the infestation, the materials affected, and remediation methods required. We offer a paid Professional Damage Assessment by IICRC-certified technicians—not a sales visit. We identify hidden moisture/soot, safety concerns, and provide a clear scope of work. If you proceed, we credit the fee to the job, effectively making it no charge.
What health problems can mold cause?
Mold can exacerbate allergies and respiratory issues, causing congestion, sneezing, itchy eyes, or even more severe reactions in those with compromised immune systems. Paul Davis Restoration of Central DFW aims to resolve mold problems swiftly to keep your indoor environment healthy.
Do I have to be home while you work?
Not necessarily. Many homeowners choose to leave while we complete the restoration process. Our team will communicate progress updates and ensure your property is secure while you’re away.
Do you offer reconstruction services if parts of my home are demolished?
Yes! Paul Davis Restoration of Central DFW provides full-service restoration, including reconstruction. We handle everything from tear-out and debris removal to rebuilding and finishing touches.
Do you provide 24/7 emergency service in Arlington, TX, Grand Prairie, TX, DeSoto, TX, and surrounding areas?
Absolutely. Whether it’s a holiday or the middle of the night, our crews are on standby to answer your call. 24/7 emergency response ensures we minimize damage by acting fast.
Does Paul Davis Restoration of Central DFW work with homeowners’ insurance companies?
We manage claims from all major carriers, use industry-standard estimating (Xactimate), and offer direct billing to reduce customer stress. We’ll collaborate with your adjuster to ensure smooth communication, accurate documentation, and proper coverage for your restoration work.
What if my insurance adjuster suggests a different restoration company?
You have the right to choose your preferred restoration provider. We’re happy to discuss our qualifications and expertise to ensure you feel confident entrusting Paul Davis Restoration of Central DFW with your property.
How do you bill insurance directly?
We document all damage—photos, moisture readings, itemized estimates—and submit the final bill to your insurance provider (if the loss is covered), reducing your out-of-pocket hassle and paperwork.
How long does a complete restoration project take?
This varies widely by scope, from minor cleanup that’s done in a couple days to larger rebuilds lasting several weeks. After the initial inspection, Paul Davis Restoration of Central DFW gives you a detailed timeline so you can plan accordingly.
Still Have Questions?
Our expert team is ready to answer any questions and provide the professional restoration service your property needs.
What Our Satisfied Customers Say
"Excellent company from day 1! Paul Davis Restoration & all of their representatives are highly communicative, knowledgeable, professional, and detail oriented! You can’t go wrong with choosing this company! I’m beyond impressed and pleased with their service."
"Paul Restoration was awesome. I had a water leak in my upstairs bedroom. Totally unaware of how bad the leak was, it took out 5 rooms !!!! The team at Paul Restoration was on-time, professional, and they knew exactly what they were doing."
"My pipes burst two days before Christmas Eve, bringing down the ceiling in my garage and flooding my living room and kitchen. Paul Davis restoration was at my house doing flood mitigation almost immediately. They did such awesome work"
Our Service Area
Serving Central DFW
- Grand Prairie
- Dallas
- Arlington
- Bedford
- Euless
- Fort Worth
- Cedar Hill
- DeSoto
- Duncanville
- Lancaster
- Red Oak
- Waxahachie
- Midlothian
- Venus
